Terms & Conditions

1. Introduction

These Terms of Service (“Terms”) govern the access to and use of the UXON AI platform provided by UXON AI Pty Ltd, an Australian company registered in Brisbane, Queensland, with its principal office at Unit 142, 53 Vernon Terrace, Teneriffe QLD 4005 (“UXON”, “we”, “our”, or “us”).

By creating an account, subscribing to a plan, or using any part of the UXON platform, you (“the User”, “Customer”, or “you”) agree to be bound by these Terms.

If you do not agree with these Terms, you must not access or use the UXON platform.

UXON provides a profitability optimisation platform featuring performance marketing landing page deployment, client-side and cross-domain A/B testing, and AI-generated landing page content (the “Service”).

UXON may update these Terms from time to time. Users will be notified of any changes by email and in-app notification. Continued use of the Service after such updates constitutes acceptance of the revised Terms.

2. Account and Subscription

2.1 Account Creation

To access and use the UXON AI platform, Users must create an account using a valid email address and organisation name. Users may optionally upload an avatar.

Account access is structured by organisations and teams. Each organisation can invite and manage unlimited Users and sub-accounts.

2.2 Subscription Model

Access to UXON AI is provided on a monthly or yearly subscription basis.

Subscription pricing is determined by the aggregate traffic volume across all sub-accounts within an organisation.

Users must upgrade or downgrade their plan through in-platform purchases. UXON AI does not automatically upgrade or downgrade accounts.

2.3 Payment Processing

All payments are securely processed through Stripe. UXON AI does not store or process credit card or billing information on its own servers.

Users are responsible for maintaining valid payment details through Stripe.

2.4 Cancellations and Refunds

Users may cancel their subscription at any time using the self-serve cancellation feature within Stripe.

UXON AI provides a 30-day money-back guarantee. Users requesting a refund must contact ops@uxon.ai within 30 days of the initial payment.

2.5 Data Deletion

When a subscription is cancelled, the associated account and its stored data are deleted within 30 days.

Lead data stored by UXON AI (where the User has opted to store it) is retained for 90 days before automatic deletion.

2.6 Beta and Experimental Features

UXON AI may offer beta or experimental features to selected Users after direct discussion and agreement.

Access to such features may be withdrawn at any time without prior notice.

3. Services and Integrations

3.1 Core Services

UXON AI provides a profitability optimisation platform offering:

  • Landing page creation and deployment;
  • AI-generated landing pages and copy;
  • A/B split testing; and
  • Cross-domain A/B testing.

3.2 AI-Generated Content

UXON AI uses OpenAI GPT-5 mini to assist with the generation of landing page content and copy suggestions.

Users are solely responsible for reviewing and approving any AI-generated text or assets before publication.

UXON AI does not guarantee the factual accuracy or suitability of AI-generated output.

3.3 Integrations

UXON AI currently provides integrations with Shopify and HubSpot, and may introduce additional integrations in the future.

When using any integration, Users agree to comply with the applicable third-party terms and privacy policies.

UXON AI is not responsible for any data handling or processing performed by integrated third-party platforms.

3.4 Custom Domains and Hosting

Users may connect custom domains or subdomains to their landing pages.

Domain and SSL management are provided through saascustomdomains.com, which includes automatic HTTPS, SSL/TLS certificate generation, DDoS protection, and global content delivery across multiple regions.

UXON AI is not liable for downtime or technical issues arising from third-party domain or infrastructure providers.

4. Data and Privacy

4.1 Data Collected

UXON AI collects limited account and platform usage information, including:

  • User account data: email address, organisation name, and optional avatar;
  • Pixel analytics for landing pages and experiments, including:
  • Session ID, Visitor ID, Timestamp, Event ID, Event Value, Event Currency;
  • Page URL, Referrer URL, UXON page identifiers, UXON experiment identifiers;
  • Campaign indicators (UTMs), User type (new or returning), and Device type.
  • Billing details are handled exclusively by Stripe and are not stored or processed by UXON AI.

4.2 Lead Data

Users may choose to store leads collected through their landing pages.

Stored lead data is automatically deleted after 90 days.

UXON AI does not retain this data beyond that period.

4.3 Data Storage and Infrastructure

All databases are hosted on Neon, with HIPAA compliance, and physically located in AWS Asia Pacific 2 (Sydney).

Application code and files are hosted on GitHub and deployed via Vercel.

UXON AI implements standard security measures appropriate to these providers.

4.4 Use of Data

Collected data is used exclusively for:

  • Providing, maintaining, and improving the Service;
  • Performing A/B testing and analytics; and
  • Ensuring secure operation and fraud prevention.
  • UXON AI does not sell user or visitor data.

4.5 Data Retention and Deletion

User account data is deleted within 30 days after account cancellation.

Lead data is deleted within 90 days as stated above.

All deletions are automatic and irreversible.

5. User Responsibilities and Platform Rules

5.1 Eligibility

The UXON AI Service is available to individuals aged 16 years and over.

Both businesses and individual users may register and operate accounts.

5.2 Account Structure

Organisations within UXON AI are structured by teams, which can include unlimited users and sub-accounts.

The organisation is responsible for managing its members and ensuring all activity complies with these Terms.

5.3 Permitted Use

Users may create, manage and publish landing pages, run experiments and integrate third-party tools as part of normal platform use.

5.4 Prohibited and Restricted Use

  • AI-generated adult content is excluded from the platform’s generation features.
  • Adult landing pages are permitted only under UXON AI monitoring.
  • UXON AI reserves the right to contact an account owner and to suspend or terminate any account that breaches these restrictions or otherwise threatens platform safety.
  • Activities considered unsafe or abusive, including rage actions such as excessive or fraudulent event firing (“rage pixel firing”), may result in immediate suspension.

5.5 Custom Domains

Users may connect their own domains or sub-domains.

Domain and SSL management are handled through saascustomdomains.com, which provides automatic certificate generation, DDoS protection and global performance distribution.

Users remain responsible for correct DNS configuration.

5.6 Suspension and Termination

UXON AI may suspend or terminate accounts in cases of misuse, security risk, non-payment or violation of these Terms.

Suspension or termination may occur without prior notice if required to protect the Service or other Users.

6. Intellectual Property and Ownership of Content

6.1 User-Generated Content

Users retain full ownership of all content, data, and materials created through UXON AI, including any AI-assisted text, images, or landing pages (collectively, “User Content”).

By using the Service, Users grant UXON AI a limited, revocable licence to store, display, and process User Content solely for the purpose of operating, maintaining, and improving the platform.

6.2 Featuring User Work

UXON AI may, from time to time, feature a User’s landing page or case study for marketing or educational purposes.

UXON AI will always request permission from the relevant organisation or account owner before publishing or displaying such content.

No User Content will be publicly featured or promoted without prior consent.

6.3 Platform and Technology Ownership

All software, systems, features, documentation, and interfaces that form part of the UXON AI platform are the exclusive property of UXON AI Pty Ltd.

These materials are protected by applicable copyright, trade secret, and intellectual property laws.

Users are granted a non-transferable, non-exclusive, revocable right to access and use the Service in accordance with these Terms.

6.4 Feedback

Any suggestions, ideas, or feedback provided to UXON AI regarding the Service may be used by UXON AI without restriction or obligation.

Such feedback does not grant any right of ownership or compensation to the User.

7. Fees, Liability, and Dispute Resolution

7.1 Fees and Billing

Subscription fees are based on the aggregate traffic volume across all sub-accounts of an organisation.

Plans are billed monthly or yearly through Stripe, which serves as UXON AI’s payment gateway.

All charges are made in accordance with the User’s selected plan.

Users are responsible for maintaining up-to-date payment information within Stripe.

7.2 Refunds

UXON AI offers a 30-day money-back guarantee.

To request a refund, Users must contact ops@uxon.ai within 30 days of the initial transaction.

After this period, all fees are non-refundable.

7.3 Liability Limitation

To the maximum extent permitted by law, the total liability of UXON AI Pty Ltd, its directors, employees, or affiliates for any claim arising out of or relating to the Service shall not exceed the value of one month of subscription fees paid by the affected User.

UXON AI is not liable for indirect, incidental, special, or consequential damages, including loss of profits, data, or business opportunities.

7.4 Governing Law

These Terms are governed by the laws of Australia, without regard to conflict of law principles.

Users agree that all matters relating to these Terms and the Service shall be governed by Australian law.

7.5 Dispute Resolution

In the event of a dispute, the parties shall first attempt to resolve the matter through good-faith discussion and negotiation.

If resolution cannot be achieved, the dispute will proceed to arbitration before any court proceedings are considered.

Arbitration shall take place in Australia and be conducted in English in accordance with applicable arbitration procedures.

8. Miscellaneous and Contact

8.1 Changes to These Terms

UXON AI may update or modify these Terms of Service from time to time.

Users will be notified of any material changes by email and in-app notification. Continued use of the Service after such notice constitutes acceptance of the revised Terms.

8.2 Communication

All official communication from UXON AI will be sent to the email address associated with the User’s account.

Users may contact UXON AI for support, billing, or other enquiries by emailing ops@uxon.ai.

8.3 Severability

If any part of these Terms is found to be invalid or unenforceable under applicable law, that portion shall be interpreted in a manner consistent with the intent of the original provision, and the remaining sections shall continue in full force and effect.

8.4 Entire Agreement

These Terms constitute the entire agreement between UXON AI Pty Ltd and the User in relation to the Service, and replace any prior written or verbal agreements regarding the same subject matter.

8.5 Waiver

The failure of UXON AI to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.