1. Recitals and Contract Formation
These Terms of Service, referred to as the "Terms" or "Agreement", form a binding contract between UXON AI, ABN 82 658 055 997, an Australian company registered in Queensland with its principal office at Unit 142, 53 Vernon Terrace, Teneriffe QLD 4005, referred to as "UXON", "we", "us" or "our", and the person or legal entity that creates an account or otherwise uses the UXON platform, referred to as the "Customer" or "you". By accessing the Site or the Services, you accept these Terms.
If you accept these Terms on behalf of a company, public authority, or other legal person, you warrant that you are duly authorised to bind that entity. References to "you" then mean that entity.
UXON provides a profitability-optimisation platform comprising landing page creation and deployment, client-side and cross-domain A/B testing, and AI-assisted copy and asset generation, collectively referred to as the "Services".
UXON may amend these Terms from time to time. Material updates will be notified by email and/or in-app notice. Continued use constitutes acceptance of the revised Terms.
We do not knowingly contract with or collect personal data from any individual under sixteen years of age. By using the Services, you represent that you meet this threshold.
By accepting these Terms, you also agree to the then-current UXON privacy commitments and any Acceptable Use restrictions referenced in these Terms. UXON may update those documents periodically; your continued use evidences acceptance.
Any order form, work order, or statement of work that references these Terms is incorporated by reference. In case of conflict, the following order applies: the order form or statement of work, solely with respect to commercial terms expressly varied in it; then these Terms, including Schedules and Annexes; and then documents referenced in these Terms.
2. Definitions
In addition to capitalised terms defined elsewhere in these Terms, the following definitions apply:
- Account
- The workspace provisioned by UXON upon registration, within which the Customer may create pages, run experiments, and manage users or sub-accounts.
- Add-On
- Optional features, sub-accounts, or integrations that may be activated for an Account and may carry additional fees.
- Aggregated Data
- Data that is de-identified and/or combined to produce generalized analytics that do not identify any individual.
- Confidential Information
- Non-public information reasonably considered confidential or marked as such, including business, technical, security, and customer information of a party.
- Content / User Content
- All materials you upload or create within the Services, including text, images, logos, code, copy, and any AI-assisted outputs you choose to publish.
- Lead Data
- Contact data collected via landing pages where you elect to store leads on UXON.
- Overage
- Billable usage exceeding the traffic allocation associated with your subscribed plan.
- Personal Data / Personal Information
- Information relating to an identified or identifiable natural person as defined by applicable data-protection laws.
- Site
- UXON's publicly accessible websites and subdomains through which the Services are offered.
- Subscription
- Time-based access to paid features of the Services purchased by you.
- Third Party
- Any natural or legal person other than UXON and the Customer, including integrated services such as Shopify, HubSpot, Stripe, and domain or SSL providers.
3. Accounts, Profiles and Security
- UXON provisions Accounts on an organisation/team basis. Each organisation may invite and manage multiple users and sub-accounts.
- You must provide true, accurate, current, and complete Account and billing details and keep them updated.
- You are responsible for maintaining the confidentiality of login credentials and for all activity under your Account. Notify UXON promptly of any suspected compromise.
- The holder of the payment instrument associated with the Account is deemed the Account Owner with authority over subscription changes.
- UXON may suspend access for security, non-payment, abuse, or legal risk, and may reinstate access when the relevant condition is remedied, at UXON's discretion.
4. Services, Features, Integrations and Infrastructure
- The Services include landing page creation and deployment, AI-assisted generation of copy and pages, A/B split testing including cross-domain testing, and analytics.
- UXON uses large-language-model technology to assist with content generation. You are responsible for reviewing, validating, and approving any AI-assisted output before publication. UXON does not warrant the factual accuracy or suitability of such output.
- Available integrations may include Shopify and HubSpot; additional integrations may be introduced. When enabling an integration, you agree to the applicable third-party terms and privacy policies. Such third parties, not UXON, determine their data-handling practices.
- You may connect custom domains or subdomains. Domain and SSL management is provided via saascustomdomains.com with automatic HTTPS, TLS certificates, DDoS protection, and global distribution. You remain responsible for DNS configuration. UXON is not liable for downtime attributable to external domain or infrastructure providers.
- Databases are hosted on Neon, physically located in AWS Asia Pacific 2 Sydney; code is deployed via Vercel. UXON implements security measures appropriate to these providers.
- UXON may invite selected users to beta features. Access can be withdrawn at any time without notice or liability, and pricing may change if features become generally available.
5. Acceptable Use and Platform Rules
- Both businesses and individuals aged 16 years and over may register.
- You may create and publish pages, run experiments, and connect integrations as anticipated by the Services.
- You may not misuse the Services, including through malware, denial-of-service activity, attempts to gain unauthorised access, violation of law or third-party rights, fraudulent or excessive event firing, or automated means used to inflate traffic or conversions. UXON may suspend or terminate accounts that threaten platform safety.
- AI generation of adult content is disabled. Adult landing pages may be permitted only under UXON monitoring and subject to UXON's discretion.
6. Fees, Billing and Taxes
- Subscriptions are billed monthly or annually based on the aggregate traffic volume across all sub-accounts within your organisation.
- Fees are prepaid, non-cancellable, non-refundable and exclusive of taxes, unless expressly stated otherwise in these Terms.
- If your monthly traffic exceeds the allocation included in your subscription plan, UXON may, at its discretion, invoice overage at the then-current overage rate, request that you upgrade, or suspend publishing until usage aligns with plan limits. UXON will not auto-upgrade your plan.
- All payments are processed through Stripe. UXON does not store or process full card data. You authorise UXON and its payment providers to store minimal payment details and charge applicable fees, taxes, and overages. You are responsible for keeping payment details current. Failure to comply may result in suspension of publishing.
- Past-due sums accrue interest at the maximum rate permitted by law. UXON may recover reasonable collection costs and suspend the Services until full payment is received.
7. Term, Renewal and Changes
- Subscriptions run on monthly or annual cycles as selected during purchase. Your plan renews automatically for successive periods unless cancelled in accordance with Section 8.
- Upgrades take effect immediately; any fee difference may be prorated. Downgrades, where permitted, take effect on the next billing date and may require contacting support for annual terms.
- UXON may adjust fees prospectively with notice before renewal of your current term. Continuation of Service after the effective date constitutes acceptance of the new rates.
8. Cancellation, Termination and Deletion
- You may cancel at any time using self-serve cancellation in Stripe or by contacting support from the Account email. Cancellations must occur at least one day before the end of the then-current cycle to avoid renewal. Fees already charged are not refundable except as stated in Section 6.
- Upon cancellation, your Account is placed on a free state and then deleted within 30 days. If you opted to store Lead Data, such leads are purged automatically within 90 days. Deletions are automatic and irreversible.
- UXON may suspend or terminate for non-payment, security risk, breach of these Terms, or legal/regulatory reasons. UXON is not liable for resulting unavailability or data loss.
9. Intellectual Property, Licences and Feedback
- The Services, including software, interfaces, documentation, and know-how, are owned by UXON or its licensors and are protected by intellectual property laws. No rights are granted except as expressly set out in these Terms.
- While your Subscription is active and you comply with these Terms, UXON grants you a revocable, non-exclusive, non-transferable, non-sublicensable right to access and use the Services for your internal business purposes.
- You retain all rights in User Content. You grant UXON a limited, revocable licence to host, cache, store, copy, and process User Content solely to provide, secure, maintain, and improve the Services.
- UXON may showcase Customer pages or case studies for marketing or educational purposes only with your prior written consent.
- Suggestions, ideas, and feedback may be used by UXON without restriction, attribution, or compensation.
10. Content Responsibilities and Brand Scraping
- You represent that you own or have all necessary rights to the User Content you upload or create and that its use does not infringe third-party rights or violate law. You will pay all royalties and fees arising from your Content.
- If you enter a URL to enable automated brand asset extraction, you confirm that the URL is yours, that you have authority to use its content, and that you agree to indemnify UXON for any misuse of third-party intellectual property.
- UXON may modify or remove Content to mitigate security risks, correct corrupted code, address intellectual property claims, or enforce these Terms or Acceptable Use restrictions.
11. Monitoring and Security
You authorise UXON to monitor use of the Services to operate, secure, and improve the platform; comply with law; and protect UXON, our customers, partners, and licensors. Actions may include temporary suspension or removal of Content or pages.
12. Data and Privacy
- UXON collects limited account and platform-usage information, including email, organisation, avatar, and page or experiment analytics such as session and visitor IDs, timestamps, event metadata, page and referrer URLs, campaign indicators, and device type. Billing data is handled exclusively by Stripe.
- For Personal Data in your Content or Leads, you are the Controller and UXON acts as Processor under Article 28 GDPR and analogous laws. The Data Processing Addendum in Schedule B forms part of these Terms. For further information, please read our Privacy Policy.
- Where you use the Services to process, including collecting, storing, using, or disclosing, Personal or Sensitive Information relating to identifiable individuals, you will do so only in compliance with all applicable laws.
- You will implement appropriate measures to protect the privacy and legal rights of individuals whose information you handle, and you will provide them with a privacy notice or policy that is legally adequate.
- If you obtain Personal or Sensitive Information, you must inform individuals that such information is being collected and clearly state the purposes for its collection and how it will be used. If you retain Personal or Sensitive Information, you must secure it and handle it in accordance with applicable law.
- You agree to indemnify and hold harmless UXON from and against any liability, loss, damage, costs, or expenses resulting from your failure to comply with the foregoing, and from any third-party claims against UXON arising out of your use of the Services to collect, store, or use personal or sensitive information.
13. Third-Party Services and Payments on Pages
- You may embed or link to third-party processors, such as Shopify checkouts or Stripe forms. Transactions are strictly between you, your customers, and the relevant third parties. Their own terms and privacy policies govern; UXON is not responsible for their actions or data handling.
- If you enable any payment-processing app, you are solely responsible for compliance, including tax, privacy, PCI-DSS through the processor, and prohibited activities lists. UXON is not affiliated with, nor responsible for, any payment processor and does not manage your PCI obligations.
14. Confidentiality
Each party shall use the other's Confidential Information only to perform this Agreement, protect it using at least reasonable care, and not disclose it to third parties except to personnel or advisors under confidentiality duties or as required by law.
15. Warranties and Disclaimers
- The Services are provided as is and as available. UXON does not warrant that the Services will meet your requirements or be uninterrupted, timely, secure, or error-free. Planned or emergency maintenance, outages, or incidents may occur without compensation.
- You are solely responsible for the compatibility and accuracy of your Content, for ensuring your Content works with the Site and Services, and for any reliance on AI-assisted outputs. Downloading any materials is at your own risk.
- UXON does not guarantee traffic, views, or conversions, nor compatibility of your software, hardware, or content. No compensation or refunds are due if the Service fails to meet expectations.
- UXON is not responsible or liable for unauthorised third-party use of your Content and assumes no obligation to safeguard it. UXON is not liable for failures, acts, or omissions of third-party networks, hosts, other users' content, or non-UXON software or hardware.
- Any materials obtained via the Site or Services, including landing pages, pop-ups, sticky bars, or CSV leads, are downloaded at your discretion and risk.
- Advice or information from UXON, whether oral or written, does not create warranties beyond those expressly stated in the Agreement.
- UXON and its personnel or affiliates are not liable to you or your delegates for tangible or intangible losses arising from the Agreement, use or inability to use the Services, or use of third-party materials, nor for any losses if the Site or Services are modified, suspended, or discontinued.
16. Indemnities
You shall indemnify, defend, and hold harmless UXON and its affiliates, officers, directors, employees, and agents from claims, damages, liabilities, costs, and expenses, including reasonable legal fees, arising out of your Content or Lead Data, your breach of law or these Terms, your misuse of the Services, or your use of third-party services.
17. Limitation of Liability
To the maximum extent permitted by law, UXON's aggregate liability arising out of or related to the Services shall not exceed an amount equal to one month's fees paid by you to UXON for the Services giving rise to liability. Neither party is liable for indirect, incidental, special, punitive, or consequential loss, or loss of profits, revenue, goodwill, data, or business interruption.
18. Notices, Assignment, Subcontracting and Force Majeure
- Formal notices must be sent to the addresses specified in your order or to ops@uxon.ai; operational or security notices may be sent to UXON support contacts. Electronic notices are deemed received when the sender's system records successful transmission.
- You may not assign these Terms without UXON's prior written consent, not to be unreasonably withheld. UXON may subcontract performance, including infrastructure and cloud providers, and remains responsible for its obligations.
- Neither party is liable for delay or failure due to events beyond reasonable control, including denial-of-service, cloud outages, power failures, natural disasters, war, strikes, or governmental actions, provided it uses reasonable efforts to mitigate.
19. Governing Law and Dispute Resolution
- These Terms are governed by the laws of Australia, without regard to conflicts principles.
- Disputes shall first be addressed through good-faith negotiation. Failing resolution, disputes shall be exclusively resolved by arbitration in Australia, conducted in English, under rules agreed by the parties or, failing agreement, under the rules of a reputable arbitral institution, before a single arbitrator.
20. Severability, No Waiver and Entire Agreement
- If any provision is held unlawful, void, or unenforceable, the remainder remains in effect, and the provision shall be modified to the minimum extent necessary to be valid.
- Failure to enforce a right is not a waiver. These Terms, including Schedules, Annexes, and any order form referencing them, constitute the entire agreement between the parties and supersede prior or contemporaneous understandings on the same subject matter.
21. Contact
For questions, support, or legal notices, contact ops@uxon.ai.
Schedule A - SLA
A.1 Platform Structure
Customer operates within a dedicated organisation/team structure on the UXON platform. Data stores reside on Neon, in the AWS Sydney region, with platform code deployed via Vercel. TLS in transit and encryption at rest are applied per platform defaults.
A.2 Availability Objective
Target monthly availability is 99.0%. Availability equals total minutes minus unavailability not ascribable to UXON, divided by total minutes, multiplied by 100.
Exclusions include scheduled or emergency maintenance, third-party, ISP or cloud outages, force majeure, non-payment suspensions, Customer infrastructure or DNS errors, and legal or regulatory takedowns.
A.3 Support Hours
Email support is provided during UXON business hours, Monday to Friday, excluding public holidays, local time. Priorities and target first-response windows may follow: P1 within 8 business hours; P2 within 24 hours; P3 within 3 business days; P4 best effort.
A.4 Remedies
If measured monthly availability falls below the objective, UXON may, at its discretion, issue service credits up to 10% of the monthly SaaS fee for that month. Credits are Customer's exclusive remedy for SLA shortfalls.
A.5 Customer Responsibilities
Customer must maintain DNS correctness for connected domains, ensure downstream third-party services and integrations remain operational, and preserve local backups of any exported data.
Schedule B - Data Processing Addendum
B.1 Processor Appointment
Pursuant to and for the purposes of the Contract and Article 28 of EU Regulation 679/2016, upon execution of the first order, UXON is appointed as the Processor of the personal data for which the Client is the Controller, in relation to all processing activities that are necessary for the performance of the Contract.
B.2 Appointment Term
This appointment shall be effective for the entire term of the Contract, including any extensions or renewals.
B.3 Processing Obligations
The processing of data shall be carried out by UXON, on behalf of the Client, in its capacity as external Processor, exclusively in compliance with applicable legislation and the services provided for in the Contract and in Annexes A and B. In particular, UXON shall:
- process the data communicated to it by the Controller, or otherwise processed in the performance of the Contract, in compliance with the instructions contained in these Terms or in other clauses of the Contract, exclusively for the fulfilment of contractual obligations undertaken towards the Client or to comply with obligations set out by laws, regulations, or EU legislation;
- designate the persons authorised to process the data, provide them with instructions for the performance of their assignment, and verify their proper implementation;
- inform the Controller of any request, order, or inspection relating to the processing of personal data carried out by UXON on behalf of the Controller, by the Italian Data Protection Authority or by any judicial or administrative authority;
- adopt the minimum security measures for the personal data being processed as indicated by the Controller and identified under the Contract or by law, and oversee their application so as to minimise the risks of destruction or loss, unauthorised access, or processing that is unlawful or not compliant with the purposes of the data collection;
- comply with the requirements relating to the assessment of the personal characteristics of individuals designated as system administrators, in terms of experience, skills, and reliability;
- verify, at least annually, the activities of the system administrators and compliance with the organisational, technical, and security measures relating to the processing of personal data as required by applicable provisions, and record access by implementing systems suitable for logging logical accesses to processing systems and electronic archives by system administrators;
- retain the data for no longer than is necessary to fulfil obligations or tasks and to pursue the purposes related to the Contract, and in any case for no longer than the duration of the Contract and any extensions or renewals, unless it is necessary to retain the data for a longer period due to legal, regulatory, or judicial obligations;
- cooperate with the Controller in fulfilling data subjects' requests pursuant to Articles 13 to 21 of EU Regulation 679/2016 and with any requests from the Data Protection Authority, and inform the Controller whenever a data subject exercises such rights.
B.4 Sub-processors
In order to perform this Contract and the specific processing activities referred to in this clause, the Client authorises UXON to make use of third parties, in particular for the provision of the services, expressly consenting to the processing of data by such third parties as well, including sub-processors where applicable.
B.5 Amendments
The Client reserves the right to request amendments and/or supplements to this mandate as may be required by new laws, regulations, or measures adopted by administrative or judicial authorities concerning the protection of personal data.
B.6 System Administration
The Processor undertakes to identify and appoint, within its organisation, the individuals possessing the necessary experience, skills, and reliability to whom it will assign duties of system administrator with respect to the Controller's IT system, defining their scope of operations.
The duties and scope of responsibility of the System Administrator include the following:
- set up a system that enables the availability of the data processed within the managed system area, development environment, or supplied software, agreeing with the Controller or the internal system administrator possibly appointed by the Controller on interventions that could affect other system areas, development environments, or existing software;
- ensure the integrity and protection of data, in compliance with applicable law, where it is necessary to hold such data at its own premises, in any form, or otherwise at its own IT facilities, including remote ones;
- adopt all measures necessary, in the performance of its activities, to prevent the loss or accidental destruction of personal data, ensuring the quality of any security backup copies made where deemed necessary and their storage in an appropriate and secure location;
- directly carry out the destruction and disposal of logical storage media or the deletion of data for their reuse, if used in the performance of its activities;
- retain data only for the time strictly necessary to perform the assigned tasks and, in any case, return them to the archives at the end of the operations performed;
- adopt and comply with the security measures indicated and prepared by the Controller or by another system administrator appointed by the Controller;
- contribute to the improvement of the measures adopted to safeguard personal data;
- assist the Controller, or another system administrator appointed by the Controller, in preparing a plan for periodic checks on the effectiveness of the security measures adopted for processing carried out using electronic tools;
- cooperate in the Controller's periodic verification activity in order to check compliance with organisational, technical, and security measures for personal data processing required by applicable rules and to update the competence profile if necessary.
.png)
